Refund policy

Refund & Return Policy

We want you to be fully satisfied with your purchase. Please read our refund and return policy carefully before placing an order.

Returns

We accept returns within 7 days of delivery only if the item is unused, unwashed, and in its original packaging.

Due to the nature of home décor and decorative items, returns based on change of mind, color preference, or design liking may not be accepted.

Damaged or Defective Items

If you receive a damaged, broken, or defective item, please contact us within 24–48 hours of delivery with clear photos or videos of the product and packaging. Once verified, we will offer a replacement or refund, as applicable.

Non-Returnable Items

The following items are non-returnable:

• Used or damaged items after delivery

• Items without original packaging

• Sale or discounted items (unless damaged)

Refund Process

Once your return is approved and received, the refund will be processed within 5–10 business days.
Refunds will be issued through the original payment method or store credit, depending on the case.

Exchange Policy

Exchanges are allowed only in case of damaged or incorrect items, subject to stock availability.

Shipping Costs

Shipping charges are non-refundable unless the return is due to our error or a damaged product.

Order Cancellation

Orders can only be cancelled before dispatch. Once shipped, cancellations are not possible.

Contact Us

For any return or refund requests, please contact us through our website’s contact page with your order number and details.